My thanks to you all for a memorable flight, it was brilliant, it was a gift from my dear friends Mr and Mrs Perkins for my 65th birthday and my thanks to balloon pilot Arthur and the crew it was fabulous, my first in a hot air balloon and I am sure i will want to fly again as i just love flying above our beautiful countryside, the weather was perfect the sun was shining and everyone on board i am sure enjoyed it as much as I did, thank you once again and my best wishes to you all at aerosaurus balloons.
I would just like to thank you and your team for the most lovely and enjoyable balloon flight on Friday morning the 17.08.2018 at 06.55am it was fantastic it was pity your on board balloon camera was not working I would have definitely purchased some photos off our flight please pass on my many thanks to your pilot rich and his ground crew they made it so enjoyable many thanks john quiddington
WOW does not begin to describe how good our experience was. Our Hot Air Balloon flight from The Larmer Tree in Wiltshire was amazing. Apart from being lucky with the weather conditions and being able to fly so smoothly over a beautiful part of the country, we were also fortunate enough to have the best pilot and flight crew (Rick & Ali) we could have wished for. They both made the occasion PERFECT for myself, wife and our 2 children, by being so inclusive and friendly. This experience far outdid our expectations and will be a special memory forever.
Thank you so much Ali & Rick.
Thanks to all for our super balloon flight last Friday.we both thoroughly enjoyed it.
Thankyou for a fantastic flight in Dorset on 18th June 2017. Lucky enough getting our first booking on such a beautiful morning. Absolutely staggered to discover that one of our fellow passengers was born in the same town in Australia as I was, and that his grandmother still lives in the same road as my grandparents had lived 30 years ago.
Just a quick email to say a huge thanks for such a wonderful ballooning experience yesterday evening. We all had such a great time, more than we would of ever expected.
Thanks again, and we hope we can go up again sometime soon!
Nicola Batten
Wonderful flight (again!). Many thanks
With best wishes
Chris
Make sure you have a look at our other great reviews on TrustPilot and Tripadvisor!
Many Thanks.
We are very very happy with how the flight went and it was a very special occasion. Please send a special thanks to the pilot Lawrie.
Regards
Andrew
Very enjoyable experience Thanks
A super flight today and a memorable family outing. A big thanks to the pilot and crew; there were no hitches.
Our only frustrations have been to do with cancellations due to weather and more ease booking by phone than on the web.
Hi there
Thank you so much for all your efforts in getting the ticket to me, it arrived half an hour before I had to leave for the birthday party, and mum is delighted! You are superstars!
With kindest regards
We really enjoyed the whole experience. Thank you Aerosaurus for your updating emails advising us of suitable opportunities, this was really helpful. Thanks also to our crew,, Laurie and Jake who made the experience exciting, memorable and fun. My husband , David, was especially appreciative of the help getting him in and out of the basket . this had been a special birthday present for him, and it certainly lived up to expectations, thank you all for a memorable experience.
My partner has purchased 2 tickets to go on a balloon ride scheduled tomorrow with her mother. She has a long drive (5 hours) down so decided to call the weather line which hadn’t updated yet. This is fair enough as it’s 24 hours away but she then looked at the weather part of the website which states to use “the following resources” – there are then no links to use. Looking to get some kind of advice she called the customer line and asked the man if there was anyone she could speak to who would be able to tell her ahead of her journey whether it would be worth coming down. She has driven down before and the flight was cancelled. The gentleman she spoke to then spoke to her as though she was a child and had 0 empathy to her situation. It’s left her feeling quite upset and not exactly looking forward to the trip. Please educate your customer service staff in using an empathetic tone and wording.
lovley, many Thanks for making one of dreams a reality!